Merlin Garage Door Won T Close

If the garage door sensors are detecting any objects or debris your garage door will not close completely.

Merlin garage door won t close. Inspect your garage entrance and floor for any potential culprits. If your garage door won t close all the way the problem could be due to a blocked photo eye. You can do almost anything all you have to do is try. Like any electric component garage door sensors sometimes need to be replaced.

If you determine that the sensors are not blocked you could be dealing with faulty or misaligned safety sensors. I ve opened the unit and can confirm that when i activate the door motor unit using a remote that a relay can be heard clicking and i measured 24vdc for a moment on the circuit board output wires to the. Need help ordering a part. If both sensors light up and the door still does not close it could be your sensors are just faulty.

If the garage door opens correctly but fails to close completely there may be one of three common causes. Welcome to the support centre which contains all the resources you need for your merlin garage door opener such as spare parts books brochures and user guides. The motor myq smartphone app and the entire system has operated faultlessly throughout this period. Contact an expert to schedule repair.

The photo eye components consist of two pieces that align face to face across each side of the garage door roughly four feet above the ground. My garage door has been working faultlessly for 5 years when all of a sudden it has decided that it won t close again after fully opening. I have had the myq garage door opener system installed to my detached garage garage door for several months. Hi merlin team february 14 2018.

How to adjust the travel limits of your garage door if it won t close all the way. Chat with a parts advisor. Register your warranty here to ensure that you receive reminders about servicing your garage door opener as well as for peace of mind should you need your opener repaired.